the customer
The arriVa condominium project is a luxury residential development in downtown Calgary, Alberta. ArriVa’s soaring glass towers occupy a full city block and reach a height of 535 feet - the tallest residential towers in Alberta.

the challenge
The project’s developer, Torode Residential Ltd., wanted to set a new standard for quality in construction, design, and lifestyle. The goal of the arriVa towers was to exhibit signature sophistication and include a collection of features eclipsing anything available on the market.

the solution
From Snaidero kitchens to Miele appliances, quartz countertops, and Poltrona Frau furnishings, the arriVa project exemplifies quality and luxury.

To extend the same level of sophistication and ambience into the elevators, the arriVa project incorporates elevator touchscreen systems from Touch-To-Go Technologies. Installation and maintenance services for Tower 1 were provided by Fujitec Canada. Tower 2 is currently under construction, scheduled for completion in 2011.

The elevator touchscreens exhibit a simple, contemporary aesthetic showing a crisp architectural rendering of the arriVa tower.

When a floor is selected, its location within the building is also highlighted, showing the position and relative height of the floor within the building.

Instructional text on the screen reminds passengers that a security access card is required to access the residential floors, a helpful detail that could otherwise be overlooked and cause confusion.

The touchscreen gives the elevators a distinctively clean and modern appearance that ties in well with the rest of the property.

the customer
The Calgary International Airport is Alberta’s premier air passenger and cargo gateway, hosting a total of 12.2 million travelers in 2007. One of Canada’s busiest airports, it is operated by the Calgary Airport Authority, the agency responsible for managing the facility and creating a positive passenger experience.

the challenge
Many visitors to the airport are unfamiliar with the layout of the facility, and are not aware of how to get to the exact part the airport that they need to access. In addition, many travelers do not speak English.

The airport authority wants to ensure that travelers have a positive experience and can easily find their way within the facility.

the solution
To help achieve these objectives, the Calgary Airport Authority selected elevator touchscreen systems from Touch-To-Go Technologies. Installation and maintenance services were provided by Fujitec Canada, the elevator contractor for the airport. The system interfaces with both Fujitec and Schindler elevator controllers.

The elevator touchscreens have been configured to show a simplified map of each level of the facility. Floors are listed by name (departures, arrivals, etc.) and the map indicates the location of the elevator within the airport and the most relevant destinations surrounding the elevator. Icons, colour-coding, and location names are consistent with other signage in the facility, and a multi-lingual option is available for non-English speakers.

This provides passengers with confidence that they are going to the correct floor, and as they are riding the elevator, it helps them orient themselves and determine where to go once they leave the elevator. The touchscreen also includes special themes to promote local events (such as the Calgary Stampede) and holidays.

The solution has been a success; additional elevator touchscreen systems are currently being incorporated into other elevators throughout the Calgary International Airport.